Essential Peptides Research Products Policy

Research Use Only

All products supplied by Essential Peptides are intended strictly for laboratory research purposes only. Products are not intended for human consumption, veterinary use, therapeutic use, diagnostic procedures or clinical application. Customers are responsible for ensuring that products are used only in accordance with applicable laws and regulations.

Ordering & Legal Responsibility

By placing an order, customers confirm that they are purchasing products for legitimate laboratory research. Customers are responsible for ensuring that the import, possession and use of research chemicals is lawful in their country, state or jurisdiction.

Shipping & Customs

International shipments may be inspected, delayed or held by customs authorities. Customs clearance times are outside our control and may vary depending on the destination country.

Customs Documentation

If a shipment is held by customs, we can provide supporting documentation upon request, including:

• Commercial Invoice
• Product Documentation
• Letter confirming the nature of the goods as research chemicals

Please contact our customer support team if you require any of the above documentation.

Important Customs Notice

While we are happy to provide supporting documentation, Essential Peptides cannot influence or override customs decisions, import restrictions or regulatory requirements. We cannot guarantee the release of goods that have been detained by customs authorities.

Import Compliance

Before placing an international order, customers should check with their local customs authority or relevant government agency to confirm whether research chemicals may legally be imported into their jurisdiction. Essential Peptides accepts no responsibility where products are refused entry due to local laws or import restrictions.

Damaged, Lost or Delayed Shipments

If your order arrives damaged, incorrect or incomplete, please contact us promptly with photographs where applicable. Where tracking indicates an unusual delay, we will assist by liaising with the carrier and providing any available shipping documentation.

Contact

For assistance regarding shipments, customs documentation or product information, please contact Essential Peptides customer support. We will provide reasonable assistance and documentation where available to help facilitate customs enquiries.